Welcome Kit

Welcome to Harper Kea!

Let's get this party started.

Your Action Items:

  • Complete your Onboarding Questionnaire

  • Check out your Client Portal

  • Schedule a Clarity Call (*optional. You'll receive an email from me if this is necessary.)

How I Work:

Getting in Touch with Me:

The best way to reach me is by email, at kristin@harperkea.com. All emails will be replied to within 24 hours of my business hours. If you need to get in touch with me immediately, texting works best. My phone number is: 984-221-0546. My business hours are 9am-4pm EST, Monday-Friday. During that time, you can expect replies to emails even faster.

When to Expect my Work:

Please allow me up to 2 weeks to review your completed onboarding questionnaire and fully embody your brand voice to prepare the first draft for you (I may also contact you to schedule a Clarity Call during this time). I allow up to 2 rounds of edits, with 3-5 days for me to make necessary edits and prepare a final draft. Once the final draft is prepared and sent to you, I will not make any additional edits to the content.

Rush Jobs:

I understand things pop up and you might need help immediately. For rush jobs that are not a part of the standard service, you will be charged an extra $5 per hour if less than 24 hours notice is given.

Holidays:

I do take off work for U.S. federal holidays such as New Year's Day, Easter, Memorial Day, Juneteenth, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas. You will be notified 4 weeks in advance if other holiday or vacation plans are in the works.

Referrals

Referrals are my favorite way to gain new clients! Any time that you generously make a referral, please let me know. If the client does follow through and book me, I will send you 10% of their first payment as a thank you!

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